Painters with bad reputations can avoid the problem of reference checks by giving their customers lists of relatives and friends. The people will say great things, and the customer won’t be the wiser. The best way to avoid this smoke and mirror trick is to ask specific questions about the project. If the reference seems hesitant, doesn’t know the details, or gives sketchy responses, be skeptical.
Painters should have a proper business license; this gives them access to wholesale pricing and lines of credit at a paint supply store. It's also important that your painter is bonded and insured. Bonding means that a third party company has reviewed the professional and has granted him or her a certain amount of surety bonding. The bond helps protect the homeowner from financial damage if the contractor refuses to complete work or doesn't pay subcontractors. Insurance protects both the painter and the homeowner in the event of an accident, injury or damage to the property. Ask to see all of these pieces of information and verify the dollar amounts.
If you paint over dirty, oily surfaces, the paint will easily chip or peel off. So before painting, clean grimy areas with a deglosser or heavy-duty cleaner intended for prepaint cleaning. They work well to clean painted, varnished or enameled surfaces to improve the adhesion of the new paint. They’re ideal for cleaning greasy or oily areas like kitchen and bathroom walls and removing hand marks around light switches and doorknobs.
I managed commercial construction projects for many years, have built and remodeled several properties, and never once have I encountered any of these scams. The tone of this article is deeply troubling. The author seems to be saying that ALL painting contractors are inherently dishonest, and that has not been my experience. The underlying advice here is sound: get it all in writing and cover as many contingencies as possible--so pointing out potential pitfalls like coat coverage is helpful. But do that in the spirit of clear communication of expectations, not with the expectation that the person you are hiring will try to cheat you at every turn. Not every contractor takes outrageous advantage of change orders; not every contractor will sneak past necessary preparation and/or repairs. Contractors of all sorts get a bad rap as it is; reinforcing a stereotype with articles written from this point of view just seems unproductive.
