I disagree with your criteria to hire a painter. A prompt returned call is nice but does not indicate the quality or fairness of the painter. As far as a written estimate, that should be more of a qualifier for the bid versus an evaluation criterion. I'm not sure one would have favorable results by hiring a painter on this basis. As far as the bidding process, change orders should ONLY be used if the customer requests additional scope (PMP 101). Angie's list should consider asking reviewers if/how much they were told to pay compared with the estimate. Unfortunately, there are a lot of contractors that are unethical and need to be accountable.
Preparing for renovation and painting can be a stressful process for the family as everyone works to make time and room for work crews and prepare for the change. Inviting workers into the home to fundamentally reshape your living environment can be an intimidating prospect, but at John Moore, we believe in building trust with our customers from the start and endeavor to ease all concerns with forthright answers and professionalism.

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Hello, I have a sad situation to share -- a friend of mine who is a very good painter, experienced too, fell off a tall ladder that did not have "boots" on it. (I've never seen those.) Anyway, do you think he should have asked for boots before painting? Possibly it was a situation where he was shy to ask because he wanted the job... (I don't know all the details.) http://www.youtube.com/v/b6_WEt9k_Hw&feature=youtu.be
Even if you think you'll probably do the job yourself, it's good preparation to seek estimates from professional home painters, whether your painting the exterior or interior of your home. Then you'll have a financial point of comparison and you may benefit from what a home painting contractor has to say about the condition of your home, color choices and types of paint available. Let the painter make his pitch for a professional job before you decide what to do. You can still opt to do it yourself while having learned something worthwhile.

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One of the most important steps in selecting a painting contractor is reading ratings and reviews. This is the best way to know exactly what to expect from the company, based on what others have posted. From quality of service to timeliness, there’s a lot you can learn about a company before working with them, solely from reading online reviews. And since these reviews are organic (not paid for by the company—hopefully), you can trust that they are honest and truly reflective of the painting contractor’s work.

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