I disagree with your criteria to hire a painter. A prompt returned call is nice but does not indicate the quality or fairness of the painter. As far as a written estimate, that should be more of a qualifier for the bid versus an evaluation criterion. I'm not sure one would have favorable results by hiring a painter on this basis. As far as the bidding process, change orders should ONLY be used if the customer requests additional scope (PMP 101). Angie's list should consider asking reviewers if/how much they were told to pay compared with the estimate. Unfortunately, there are a lot of contractors that are unethical and need to be accountable.
It’s one thing to simply like a color, but it’s another thing entirely to like the look of that color on your home. One way to ensure you choose a color that will look good on your house is to find other spaces that have already been painted that color. This is a good way to see if you really like this color when it’s actually on the walls, not just when it’s on the color sample.
Ideally, you want a variety of older and newer projects, and you especially want to check on a very recent project, such as something completed last month. When you do get the references list, don’t take the information for granted. Take a few minutes to check these references. Ask these homeowners about the experience while services were provided and also how well the job has held up over time. https://youtube.com/v/b6_WEt9k_Hw?version=3
The Better Business Bureau (BBB) is a trusted consumer rating body that grades businesses based on collective criteria. In addition to finding their grade, be sure to check how long the paint contractor has been a member. Also, confirm that any complaints have been resolved. The BBB will still afford a good rating if a business has addresses issues in a timely manner. Questionable painting contractors will have either a lower grade or no BBB affiliation at all.
When it comes to home maintenance, exterior painting is one task that is best left to a professional. Painting contractors have the experience and the manpower to do the job properly and efficiently. They can also recommend the best type of paint for the project, taking climate and building material into consideration. While you may be tempted to save money and turn this into a do-it-yourself project, your safety is important—professionals will have the special equipment needed to get up high and, more importantly, their own insurance, shielding you from liability. But there is a con: working with the wrong contractor. Be sure your contractor is insured, has a good reputation, and offers the best cost estimate to ensure you get the job done without any headaches. We asked Benjamin Moore’s Craig Bunting and Farrow & Ball’s Josephine Rance for tips on finding the right painting professional—so you can sit back and enjoy the finished product. https://www.youtube.com/watch?v=b6_WEt9k_Hw&app=mobile
I've seen this done many years ago by a guy who did all sorts of jobs where I lived. My dad caught him painting his boss's roof and he was watering down the paint. We've had a hard time trying to get a painter for our house. We've had a guy that had been remmended by a neighbor and he hasn't showed up to paint for 2 weeks. I want to call him and my husband says no. I'm 69 years old and I'm about ready to go and paint our 2 porches, I've painted all my life and all the inside of our home. Maybe that's the way it should be with everyone that can paint pretty good.
This feared question gets to the heart of who will be performing work in your home and whether your home and belongings will be safe. Sadly, there have been numerous documented cases around the country where employees of a hired contractor have burglarized, injured, or even killed the homeowner.  What’s worse, in most cases it was later found that the bad employee had a criminal background that was unknown to the employer.  In learning about who will be performing the work in your home, you should ask additional questions about their hiring policy and whether they conduct criminal background checks.
Expert house painting services can be hard to find. It takes a skilled hand and a trained eye to transform your house into the color of your dreams. The paint colors you choose reflect your personal taste and style, and if properly executed, make for a great first impression. While you may be tempted to handle your house painting job yourself, you will find that having a professional take care of the project will leave you with results that you can be proud of, for a price you can afford. Your home deserves the best, so don’t settle for anything less! Whether it’s interior or exterior painting, we can handle it! 

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In Mark Twain's classic "The Adventures of Tom Sawyer," Tom tricks his friends into painting his aunt's fence. You probably won't get that lucky, but there are good reasons many homeowners keep their painting in-house. No building codes apply to interior decoration; if you do something dumb, you don't risk life and property as you would if you were, say, tackling a rewiring job; and because labor typically accounts for 80 to 85 percent of the price of a paint job, you'll save a ton by doing the work yourself.

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Steve, not only did you come off with an edge regarding the article written for Angie's list but you came awfully close to being slanderous. The article was written if you will have read his bio by a very well established professional painter. The issue regarding the deposit was put in question by a responder. I have read your response in full as you suggested, and companies as large as yours are just as likely to use the tricks of the trade as the small guy as you suggest, if not more so. A large company has less oversight and workers get lazy with the boss not looking over their shoulder. I have had experience in this area, and thought that i was dealing with a very reputable company that had been recommended by a couple friends, my insurance company, and my adjuster who had dealt with the company. I had terrible problems with the company, who do full restorations and like your company paint in all areas. To finalize your statement that Established businesses do not cheat customers is completly false and is a very misleading statement. I am suprised that Angies list allowed you to post such an outragious comment. All you have to do is look in the Civil lawsuits section of the Established businesses that are being sued or are under investigation for fraud and cheating their customers!

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Some contractors work on time and material others on a firm contract. I would never hire the former and am leary of the latter. A contractor may low-ball a bid to get the job planning to make a killing on change orders. If you say good morning to them, they charge you extra for that. If the contract is not very, very specific and extensively fleshed out or if they display their change order schedule prominently on top, show them the door.
Watering down the paint 50%? It will not cover. I am a contract painter and found that most people that I make a contract with immediately try to change the deal and get more than they are paying for. Sometimes, I let them cheat me as they may have other work that I wish to do but other times I put my foot down. I try to get the client to look at what I have done each and everyday if I am going from room to room. I cannot do this If I spray the entire project at once. Even when I have them inspect my work, they often just do not tell the truth and wish to scam me the contractor for more and more while paying the same as the original contract. Most people have not a clue how much work is involved in painting a house and just assume that the painter rolls out the work with no prep, sealing off the place to protect things that are not painted. All of my contracts state that if anything is in the way like babies, dogs, cars, plants and furniture that I cannot proceed and that it is their responsibility to move this stuff. I always seem to be turned into a furniture mover and never get paid to wrench my back. Fact is most people try to rob the contractor and this article tries to make it seem that the contractor is robbing the homeowners. My sister is a prime example of this as she always goes for the lowest bid yet expects a world class job. This means if you pay $500 for a two day paint job do not expect the contractor to live at your home for two weeks and make only $500.

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This article is outdated. Deep based colors were an increase in price back in the 90's. Most stores have a standard price for all colors now. The problems the author are citing are outdated and rarely happen. This is the 2nd time I've seen this article being emailed out, it's irresponsible of angies list to keep sending out this poorly written and inaccurate article.

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Concrete walls must always be prepared before painting, but in some cases previous finishes will also have to be removed so that paint doesn't peel or chip off. Additionally, special sealants, primers and paints may be applied to ensure concrete's endurance in face of the specific elements. Depending on the wall's condition and exposure to the sun, painting professionals will usually estimate between $500 (~250 sq. ft.) and $2,000 (~1,000 sq. ft.), depending on wall area to cover.
Expert house painting services can be hard to find. It takes a skilled hand and a trained eye to transform your house into the color of your dreams. The paint colors you choose reflect your personal taste and style, and if properly executed, make for a great first impression. While you may be tempted to handle your house painting job yourself, you will find that having a professional take care of the project will leave you with results that you can be proud of, for a price you can afford. Your home deserves the best, so don’t settle for anything less! Whether it’s interior or exterior painting, we can handle it!

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